Tropical Journeys — Travel Agency in Port Douglas

Reviews of Tropical Journeys

• Aaron

  Added 2016.08.10

  Our 2nd trip to the low island was cancelled because you only had 2 people booked
• Madison

  Added 2016.07.16

  Our 2nd trip was to the Lowe Isles where we snorkelled in shallower water but were still able to see great coral, tropical fish and even a few turtles. We went ashore on the island and were able to wander around the lighthouse and other buildings. We had a fabulous lunch and then a gentle cruise back to Port Douglas. Another great day!
• Steven

  Added 2016.04.25

  I booked two trips with your company
• Cody

  Added 2016.02.28

  As a social media engineer I will ensure that this lack of customer care is know about on social media
• Angel

  Added 2015.12.27

  Call me a wincing pomme but i spent a fortune to come here, travelled 40 hours to have a careless company destroy our dream.
• Patrick

  Added 2015.12.07

  Why do you think it is OK to mess up other people holidays?
• James

  Added 2015.04.17

  Why did you not inform us of the problem in morning allowing us to be at the harbour to rebook with some else?
• Caleb

  Added 2014.12.29

  My husband and I took a dive trip with Calypso out of Port Douglas in early June. During the trip, my husband and I were snorkeling at the 2nd dive site when I felt a jellyfish sting along my lip and cheek. I had heard jellyfish stings in this region could be dangerous, but when I alerted some of the crew, they shrugged it off as an unfortunate occurrence. About 30 minutes later, I begin to have pain and tightness in my back and hips. Soon after, I began to vomit anything I tried to eat or drink. I became distraught about the pain and vomiting I was experiencing, unsure about what was going on. When the captain became aware of my situation, he asked me some questions about my symptoms. He told me he didn’t think I was having a reaction to the jellyfish sting because I was not “writhing on the floor in pain”. He told me my vomiting was a result of sea sickness (even though the water was totally flat). I spent 4+ hours on the boat in pain, unable to keep anything down. Even when I asked them to consult a doctor onshore, the captain said the doctor was not concerned with my symptoms and it was not an emergency. It turns out after being admitted to the ER later that night, I was a victim of a venomous box jellyfish sting and Irukanji syndrome, which has been deadly in some cases. I went through hours of pain, sweating, and vomiting after the crew of Calypso convinced me I was not exhibiting any serious symptoms. After making them aware of their error, the director of the company refused to acknowledge any error on their part. This whole experience ruined not only my day on the reef, but left me feeling upset, angry, and emotional. This company demonstrated a lack of knowledge about health and safety concerns about snorkeling on the Great Barrier Reef. There were multiple opportunities for Calypso to step in and get me the necessary medical attention to minimize my pain and suffering. We the clients are not educated on the symptoms of a life threatening box jellyfish sting, and Calypso’s staff most definitely should be.
• Hannah

  Added 2014.12.24

  Be advised this company does not allow even experienced SCUBA divers over 60 to dive. I'm just 69 years young, a certified, experienced SCUBA diver in very good health. I was not allowed to dive even as an "Intro-supervised dive". If it's a bucket list wish to dive the Great Barrier Reef, DON'T BOOK WITH CALYPSO. Check ahead with other companies before booking Note to reply by Calypso - The only medication I take is Lipitor (a statin). I mentioned this to one of the dive instructors to make sure he knew what it was, he told me he knew of it as he took it himself.
• Alejandro

  Added 2014.09.19

  My wife and I tried 2 different reef cruises with Calypso and had a wonderful time on both. The first trip was to the outer reef and on the way out we stopped to watch a couple of humpback whales. We dived a 3 different locations and the coral and fish life was really spectacular. All of the snorkelling gear was provided and the staff were really helpful.
• Alex

  Added 2014.07.06

  Why did you leave it long before you cancelled the trip ...not allowing us to rebook with another company
• Carlos

  Added 2014.07.03

  We were informed of this at 1oclock
• Jacob

  Added 2013.12.06

  Why did you not put us with another company ?
• Juan

  Added 2013.11.27

  Dangerous, Uneducated staff/crew
• Jesus

  Added 2013.11.06

  The first trip to the outer reef was excellent
• Andrew

  Added 2013.11.05

  We travelled 10000 miles and wanted to do this trip and travel to Sydney tomorrow morning
• Angel

  Added 2013.11.03

  My points are
• Logan

  Added 2013.10.06

  We took the day long tour of the Daintree rainforest out of Port Douglas. Kerry was our guide and I can honestly say he ensured we had an excellent day. He had fantastic local knowledge and nothing was too much trouble for him. A walk in the woods will never look the same again. It was a very eventful day with a great lunch and a bit of croc spotting thrown in for good measure. I recommend you take the tour and be prepared for a full and fascinating day.
• Antonio

  Added 2013.09.11

  Thanks for nothing
• Abigail

  Added 2013.07.14

  I have just wasted money on a sunset trip which was not what we wanted
• Christian

  Added 2013.04.27

  ATTENTION SENIORS